We announced Avo 3 last week and had great echoes from you, fine folks. Thank you for that!
What's happening with Avo 2?
We are a small team, and we can't support two products that do similar things. Focusing on Avo 3 means that we can ship faster and better.
Avo 2 will go into a bug-fixing phase (4 months) and then a security fixes phase (another four months).
Should I upgrade to Avo 2?
That means you should upgrade your Avo 2 apps to version 3 to get the latest features. But that means you are now going from a $250/year subscription to a $350/year subscription.
It might look like we have incremented the major version number to force current users to upgrade to a higher subscription.
That is not the case. We are not building that kind of business.
That is my oversight, and I apologize if that made you feel "betrayed" or "held for ransom".
Avo 3 upgrade discount
All Avo 2 customers will receive a $100 upgrade discount to upgrade from Avo 2 Pro to Avo 3 Pro while keeping the same subscription cost.
That means you can safely upgrade without any cost difference.
How can I upgrade my subscription?
Because of bureaucratic reasons, I had to change the Stripe account, and the upgrade is not seamless.
The upgrade process goes like this:
- you write to us at upgrades@avohq.io and tell us you license key and that you want to upgrade
- we'll cancel the v2 subscription, refund what's left, and send over a discount code
- you purchase a new v3 license from avohq.io/pricing
- use the $100 discount code on the checkout page
- at this point, you'll still have a 14-day grace period on your v2 license, so your app continues to work until you upgrade your code to v3.
What if I already purchased Avo 3?
If you already purchased Avo 3 and paid full price or the Black Friday discounted price, write to us with the Avo 3 license key and we will refund the difference.
You purchased Avo 3 Pro at full price ($350): We will refund $100 and set the subscription to $250/year
You purchased Avo 3 Advanced at full price ($500): You keep that tier upgrade.
You purchased Avo 3 Pro at Black Friday price ($262,50): We will refund $12.5 and set the subscription to $250/year
You purchased Avo 3 Advanced at Black Friday price ($375): You keep that tier upgrade.
Availability
This offer will be available six months from Avo 3's release until May 21st, 2024.
Conclusions
We are not in the business of trapping people, and I apologize if I made you feel that way.
We want to provide value to you through our products.
Thank you for writing about this.
